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Contact us

Have a question about an order, a book or a bulk purchase? Our customer support team is happy to help.

Office hours

Monday to Friday, 9.00 am to 5.00 pm (except public holidays). Messages sent outside these hours are answered on the next working day. Our website is open for orders 24 hours a day.

Before you get in touch

You may find the answer straight away:

  • Where is my order? See its status and courier tracking number in your account. My orders
  • What does delivery cost? Rates by district, free delivery and how long it takes. Delivery and returns
  • How can I pay? Card, mobile wallet, LankaQR and bank transfer. Payment options
  • Got a damaged or wrong book? Tell us within 7 days of delivery for a replacement or refund. Returns policy

Help with an order

Please include your order number (for example SSE-2026-000123) and the name or phone number on the order. For a damaged or faulty book, attach clear photos so we can sort it out quickly.

Schools, institutes and bookshops

We supply schools, tuition institutes, libraries and bookshops across Sri Lanka. For class sets, bulk orders and special pricing, email [email protected] with the titles, grades, medium and quantities you need, and we will send you a quotation.

Postal address

SkySoft Education
16/59, Rafalwatta Road, Yakkala, Sri Lanka